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Client Testimonials

To date, we have successfully implemented Laser GRC solutions in organizations of varying sizes – from retail chains to huge business enterprises across the world. Regardless of the type of engagement, our efforts have led to long-term relationships. We are proud of what our clients have to say about us as it’s a reflection of our commitment, quality of work and focus.

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JSW Steel LtdHaresh Dua Vice President (Internal Audit)

“With help of LLCS from Etrends, we are now able to meet compliances much more effectively. It has saved 55-60% of the top and middle management time. It has made our compliance management process extremely simple and efficient. The implementation of the tool was done smoothly by Manesh and his team.

LLCS is very simple and robust tool which I would highly recommend.”

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TITAN Company LimitedR G Karkera Divisional Manager – Finance

“Laser Audit Reporting System (LARS), a product of Etrends has reduced our work volumes significantly in areas pertaining to data acquisition and summary reporting.

I still remember how the team was impacted by the overtimes and work pressure that was visible on the faces of my team as we drew closer to quarterly audit committee meetings. We have worked together in making the product to suit exactly to our requirement.

Now, LARS has dramatically reduced the manual work associated with Audit plans, data collection at the field, documenting observations and creating various Reports. The implementation has certainly made our team’s job simpler.”

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Tata Housing Development Corporation Ltd.Sanjeev Koshe Head-Internal Audit & Risk Management

“The Etrends Laser Enterprise Risk Management System Launched in our organization has been appreciated by the stakeholders as it is customized based on the requirement of the organization.

The Etrends team has co-operated well in ensuring that the customization of the software is to the requirement of our organization. The software facilities in many automated activities such as, survey facility, customized dashboard, auto e-mailers/reminders, tailor-made reports, etc., which otherwise would have been manually difficult and time consuming.

The entire project for implementation of the Risk Management System was the joint endeavor between our organization and the Etrends team, and they have demonstrated the quality of collaboration and full support to make it happen.

Certainly this software is useful to ensure robust tracking and managing Risk & Mitigation plans in any organization.

We expect the same support and co-operation from Etrends team in future.”


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Air Niugini, Papua New GuineaAjaya Jain Chief Internal Auditor

“Air Niugini was hunting for a comprehensive Internal Audit Software since last couple of years and the search came to and end when one of my friend who was actual user of LARS system recommended me for the same. Today I see that our decision of engaging “Etrends Technologies (INDIA)” in implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be wise.

Now we cannot imagine ourselves working without it. It has brought a process in place for each and every activity of internal audits. It has resulted in efficient audit, real time visibility in the progress of remediation plans to fill gaps in the controls and automated reminder, escalation and tracking of action plan. It brings everyone involved in the audit on a common platform. Audit plans, field work and observations are created easily and efficiently. Dashboard saves time by pulling just the right information and showing it to us.

It has dramatically saved our time spent on preparing audit reports. It has reduced our work volumes by a significance degree, especially in data acquisition and summary reporting. We look forward to extensive use of LARS in the coming years ahead.

The support provided by Etrends Team from INDIA was excellent, which helped us stabilize the process in our organization very fast.

I will highly recommend LARS a product of Etrends which is truly at par with any International product for Internal Audit Reporting System.”

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Tata Motors LimitedNagesh Pinge Chief Internal Auditor

“I have selected Laser Audit Reporting System (LARS) for automation and documentation of Internal Audit processes. I find it simple to use for Audit team members and easy to update the data, programs and generate reports. This also enables MIS reports for tracking resource utilization and monitor progress of the audit assignment. This system has resulted in greater efficiency and effectiveness.

This product could offer greater functionality if it is enhanced with risk identification and mapping enablers for various processes across organization.

In my personal view, the product offers value for money proposition and strong post sales support.
Best wishes.”

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Capital First LtdNilesh Doshi Head - Internal Audit

“M/s Etrends Technologies Pvt. Ltd. (Etrends) has been associated with Capital First Limited (CFL) in the Project for implementing the Laser Audit Reporting System (LARS) within the Internal Audit function of the Company.

Etrends adopts a professional approach and displays good understanding of customers’ requirements. We are pleased with the hard work and determination of their entire team throughout the project and are satisfied with the overall quality of LARS implementation.

We look forward to extensive use of LARS for all internal audit assignments and achieve significant efficiency… It is the start of an exciting new era for the internal audit team at CFL and we expect the same support and co-operation from the Etrends’ team in the future.”


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PPG Asian Paints Private LimitedAbhijit Majumdar Chief Financial Officer

“I am happy to inform you that our decision of implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be wise. It has resulted in efficient audit, real time visibility in the progress of remediation plans to fill gaps in the controls and tracking of action plan.

With the implementation of internal audit software we have transformed our manual process of internal audit to automated process. The Lars Internal Audit system has given us a new look to our traditional audit report format. The features of classification of audit observation in accordance with risk along with financial impact if any bring the attention of management easily while reviewing the audit response. The Dashboard saves our time by pulling just the right information and showing it to us.

The overall management of Lars system is good and project owner assigned by the Etrends was very supportive during the implementation phase. I highly recommend it as the most efficient and user friendly tool for managing the Internal Audits in the organization.”

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Blue Star LimitedKundip Thakker Head Treasury & IFC

"At BLUESTAR, we had prepared a Finance & Commercial Manual and identified Key controls. But monitoring adherence to these controls across various locations, functions & divisions was going to be a challenge due to multi-location, decentralized set-up.

When we had demo of LICM, we found the solution could be useful. We implemented LICM for Control Self Assurance with little customisation and it made life easy for both Internal control team as well as Users. MIS reports to Management on compliance to internal controls & guidelines became online. Tracking of Corrective actions become easier. We got excellent support for customisation and trouble shooting from E-Trends.

I would recommend LICM to other organisations also as tool for effective Internal Control."

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Kirloskar Oil Engines LimitedT. Vinod Kumar Chief Financial Officer

“LARS – Laser Audit Reporting System is a robust internal audit tool which has successfully IT enabled our end to end audit processes benefiting the auditors and auditee. As against traditional method of manually maintaining the audit plans, field work, findings, observations and action plan, LARS has helped us maintain the same in an intelligent and centralized manner so that users can view real time status of the progress of observation and action plan. Email alert keeps everybody connected with the audit being undertaken. Automatic reminders, escalations and tracking of progress adds versatility to the system and eradicates a lot of wasteful time & resources which would have been required in non-value added work.

LARS has helped improve audit department productivity by reducing cycle time and thus enabling focus on what matters most. Importantly, if used well it also doubles up as an effective Knowledge Management platform for the internal audit department, especially beneficial when used in multi SBU or multi business environment.

This is now the second company in which I have been instrumental in implementing LARS & I would recommend it as a efficient, adaptable and user friendly platform for managing internal audits. "


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Godrej & Boyce Mfg Co LtdPervin Vanskuiwalla Vice President – Internal Audit

"Initial concern was mainly with respect to time of launch of LARS, however the degree of customization planned and carried out reassured us about the effectiveness of LARS. Further, difficulties constantly faced were ironed out by the E Trends team promptly and efficiently. The audit team, management and auditees have expressed their satisfaction in working with LARS
LARS has been useful in the following ways:

  • Audit planning, documentation of field work and observations, report structure have been standardized
  • Processes like follow up with auditees for responses and status of action taken which were previously manual, have been automated
  • Linking the auditees to the audit process in LARS has made a LARS a complete software
  • Has helped auditees / process owners own up responsibilities for the action taken planned and implemented by them based on the audit observations
  • Linking of auditee database to LARS was the most significant, as it helped the auditees to record their responses and attach documents and provide status on implementation of recommendations
The support service provided after launch was good which helped us to stabilize the process. Additional features added later based on our suggestions also contributed in making the internal audit process robust. The support portal of LARS is also a good tool which gives a status of open and closed issues. Further add-ons like self assessment checklists, exception reports etc. which are being discussed would make LARS an effective management tool.
I would definitely recommend LARS because the Service rendered was professional with clear understanding of concepts and customization to our requirements.

The E Trends team was very co-operative and problems pointed out were resolved promptly.
Also the features of LARS (which were more or less to our expectations) and the pricing which was reasonable."

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Bangalore International Airport LtdJ.P. Rajguru VP & Head – Legal

“This is to place on record that the Compliance Management Software we have taken from your company is working well and we are very satisfied with the product. This is a very useful tool to keep track of all the compliance requirements that the modern day legal system demands. I’m sure as one of the pioneers in the field, you will improvise and add features to the product that will cater to a larger audience.

I would like to thank you for all the support and help extended by you and your team during the initial phases and subsequent implementation stage.

One aspect that I would specially like to mention is your personal involvement along with Mr. Prateek during the implementation stage but for which the CMS would not have gone live.

You have a long way to go and I wish your company all the success in your future endeavors."

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Shoppers Stop LtdRamnath Kamath Group Head - Governance, Risk & Compliance

“Shoppers Stop Ltd (SSL) group of companies, is in the department stores business, having retail stores presence pan India in different formats including Fashion, Food & Books. Our Internal Audit team usually faced challenges in collating information culled out of Internal Audit reports received in large numbers from across the chain, for presenting to the stakeholders; till the time we installed LASER Internal Audit reporting systems (LARS) two years ago.

LARS today provides us features to help analyze & pinpoint common process glitches across the chain as observed by our IA teams across the country. It also gave us the ability to remotely monitor Internal Audit project progress and closure. Moreover its provides an interface online with the Auditee, to seek their replies for all exceptions raised by the Internal Auditor’s.

LARS support team deserves kudos for providing us with exceptional support for this software; their proactive approach to hunt for improvements in the existing modules for new upgrades in the existing software is a great value add.

We also had the privilege to work with the LASER’s development team to develop the IFCS module for the Internal Audit profession in line with the requirements of the Companies Act 2013,named Laser Internal Control Manager’(LICM); this module has helped us in uploading our SSL Group’s Internal Controls documented and seek control self-assessment (CSA) from Business Process Owners for the same, backed by requisite evidence as well; This IFCS module also has features that allows benchmarking of Internal Control Framework to COSO 2013 framework as well. I highly recommend it as one of the most efficient and user friendly tool for managing & testing the IFCS controls as well as for all the Internal Audit projects of any organization."


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