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Rise above the risk

Powerful applications that give your organization
the confidence in an uncertain world

See beneath the surface

Integrated software solutions that help you identify, understand
and measure key organizational risks at a holistic level.

Greater Transparency, Better Control

  • Powerful applications
  • User-friendly interface
  • Tailored solutions to match company needs
  • Top-notch after-sales technical support

The Laser GRC Suite comprises a comprehensive portfolio of highly intuitive and intelligent web-based, enterprise-level Governance, Risk and Compliance (GRC) solutions that enable organizations to leverage technology to efficiently automate GRC procedures, maximize business value and address risk and regulatory challenges with confidence

Developed by Etrends, a leading and trusted provider in the GRC arena, our platforms are intuitive, user-friendly, flexible and easy to implement, and tried and tested by the well-known organizations in India and abroad.

Our automated solutions can be deployed individually or can be integrated seamlessly within a centralized GRC platform. Our solutions help align the various departments of an organization and encourage mutual goals and attitudes to identify, understand, measure and manage key organizational risks at a holistic level.

Whether your goal is to minimize information security, raise internal awareness about compliance or align governance and sustainability across teams and divisions, getting there can be overwhelming and frustrating. Working with multiple single-point solutions to achieve these goals will only add to the challenges that your company might have to face.

WHAT IS GRC?

Governance, risk and compliance software (GRC) is a new corporate management system that integrates these functions into the processes of every department in an organization. GRC is in fact a response to the “silo mentality”. That is every department in a company can become reluctant to share information or resources with other departments which can reduce efficiency, affect morale and preventing the development of a positive company culture.

WHY IS GRC IMPORTANT?

GRC is a software that allows an organization to unify the technology they use, manage risks and ensure compliance with regulations. It can provide a structure and order to what can be a mess of incongruent objectives, compliance issues and technology while providing ways to protect your business from data breaches that many companies suffer from.

Not developing proper channels and risk management methods can lead to an ineffective system or in worst-case scenarios, a total system collapse. GRC software integrates the various governance functions of an organization, risk management and compliance to regulations into a single structure. Besides, saving time and effort in risk awareness and informed decision-making, it also improves the overall performance of the organization.

WHY YOU SHOULD PARTNER WITH Laser?

Implementing GRC software is not straightforward though. Every company is different and requires different solutions, but the good news is that when you use a leading solution like Laser, there are a few best practices that make the transition to a new way of handling compliance, governance and risk smoother.

To help you navigate the complex GRC market, Laser GRC offers a comprehensive portfolio of highly intuitive and intelligent web-based, enterprise-level Governance, Risk and Compliance software (GRC) that enable organizations to leverage technology to efficiently automate GRC processes, maximize business value and address risk and regulatory issues with confidence.

Developed by Etrends, a leading and trusted provider in the GRC arena, our platforms are intuitive, user-friendly, flexible, and easy to implement, and tried and tested by the well-known organizations in India and abroad.

Our automated solutions can be deployed individually or can be integrated seamlessly within a centralized GRC platform. Our solutions help align the various departments of an organization and encourage mutual goals and attitudes to identify, understand, measure and manage key organizational risks at a holistic level.

By offering unrivalled configurability, agility, ease-of use and performance, our platform powers third-party GRC solutions for many of the most reputed brands in the world.

As all our applications and solutions are built on a common web platform, you’ll be agile in a constantly changing business and regulatory environment. Moreover, you’ll always have access to the latest technologies and the ability to adapt and scale as your programs evolve.

Bajaj Allianz

Flexibility to customize and quick deployment.

I am satisficed with the end product.

Best Audit & Work Paper Management Tool in the Market.

Kapil Pailwan Chief Audit Executive
Varroc Engineering

First of all customer support was excellent during implementation and even currently. It has features and options available which can most suited for any large scale organisation. Very user friendly as staff of each managerial level understood it rightly and working on it. Customization of different options was made easy and executed effectively. A great product to be used.

Cons - nothing as such. Its being used by auditee, auditors and management with no difficulty.

Lalit Dua Group Chief Internal Auditor and Chief Risk Officer
DS Group

"The decision taken for implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be very wise and thoughtful. Laser Audit Reporting System has standardized and automated my internal audit process. Entire activity of internal audit is now centralized and I can review and monitor the entire pan India audit from one place.  Now my users can view real time status of the progress of internal audit. Data request tracking now become automated. Email alert keeps everybody connected with the audit updated.

 Automatic reminders, escalations and tracking of audit progress make the application a truly robust tool for internal auditing. It has seamlessly brought all the stakeholders of internal audit in place. Everyone involved in audit - auditor, auditee and higher management can collaborate on a single platform with LARS. Audit plan, field work, findings, observations, action plan and everything in between can be accessed at one single point. It has dramatically saved our time spent on chasing auditee for data, sending reminders and preparing audit reports.

 I will highly recommend LARS a product of Etrends which is truly at par with any International product for Internal Audit Reporting System.

As per my views, LARS is highly efficient and cost effective internal audit management software."

Vinod Krishnan Panicker GM - Internal Audit
Mahanager Gas

"LERMS has proved to be very powerful Enterprise Risk Management tool which has moved our Risk management processes towards better monitoring and control while the team proactively deals with Risk identified in the Organisation.
 
The  issues of reminders  for Risk Rating  updates on Risk Timelines  and escalation in case of breaches in mitigation plans were all manually done prior to LERMS.  A collaboration tool was a critical need in  MGL  considering  the nature of its Industry, so the Laser LERMS Tool workflows  helped automate the Enterprise Risk update process  and also reduced subjectivity to a great extent while reducing manual intervention remarkably . Access to a number of customised MIS reports are now available at the click of a button, which was a time consuming exercise always.
 
Overall, LERMS has provided quick response to MGL’s ERM software tool requirement and great customer service with a noticeable quality of service that has resulted in meeting our business needs. We are satisfied knowing there is a large team of experts behind us, guaranteeing high levels of service and solutions that give our business a competitive edge.
 
We recommend LERMS as an effective, efficient and user friendly tool for the Enterprise Risk Management of any organization."

T.L.Sharnagat Vice President (C&P and CRO)
Ecu International Asia Pvt Ltd.

It is user friendly, this can be easily be share with multiple cross function like quality, vigilance etc. for multi use and centralized documentation. It is value for money

Cons -Not really at this stage. Overall display to reviewer (work paper and finding) can be improved

Value for money, easy to implement, trained and get started.

Vinay Agrawal Assistant General Manager - Assurance and Risk
TITAN Company Limited

"The team is very approachable and they understand the user needs very well. Excellent support system. And the team is very approachable. We never had any downtime of the software. Multiple users can use this without any difficulty."

Murali Chaturvedula Head OCG
Paytm Payment Bank Ltd.

     

Paytm Payment Bank Paytm Payment Bank
Bajaj Finance Ltd

                    

Bajaj Finance Ltd Bajaj Finance
MRF Ltd.

           

MRF Ltd. _
Bajaj Housing Finance Ltd

                    

Bajaj Housing Finance Ltd _
Kirloskar Oil Engines Limited

“LARS – Laser Audit Reporting System is a robust internal audit tool which has successfully IT enabled our end to end audit processes benefiting the auditors and auditee. As against traditional method of manually maintaining the audit plans, field work, findings, observations and action plan, LARS has helped us maintain the same in an intelligent and centralized manner so that users can view real time status of the progress of observation and action plan. Email alert keeps everybody connected with the audit being undertaken. Automatic reminders, escalations and tracking of progress adds versatility to the system and eradicates a lot of wasteful time & resources which would have been required in non-value added work.

LARS has helped improve audit department productivity by reducing cycle time and thus enabling focus on what matters most. Importantly, if used well it also doubles up as an effective Knowledge Management platform for the internal audit department, especially beneficial when used in multi SBU or multi business environment.

This is now the second company in which I have been instrumental in implementing LARS & I would recommend it as a efficient, adaptable and user friendly platform for managing internal audits. "

T. Vinod Kumar Chief Financial Officer
Tata Motors Limited

“I have selected Laser Audit Reporting System (LARS) for automation and documentation of Internal Audit processes. I find it simple to use for Audit team members and easy to update the data, programs and generate reports. This also enables MIS reports for tracking resource utilization and monitor progress of the audit assignment. This system has resulted in greater efficiency and effectiveness.

This product could offer greater functionality if it is enhanced with risk identification and mapping enablers for various processes across organization.

In my personal view, the product offers value for money proposition and strong post sales support.
Best wishes.”

Nagesh Pinge Chief Internal Auditor
Godrej & Boyce Mfg Co Ltd

"Initial concern was mainly with respect to time of launch of LARS, however the degree of customization planned and carried out reassured us about the effectiveness of LARS. Further, difficulties constantly faced were ironed out by the E Trends team promptly and efficiently. The audit team, management and auditees have expressed their satisfaction in working with LARS
LARS has been useful in the following ways:

  • Audit planning, documentation of field work and observations, report structure have been standardized
  • Processes like follow up with auditees for responses and status of action taken which were previously manual, have been automated
  • Linking the auditees to the audit process in LARS has made a LARS a complete software
  • Has helped auditees / process owners own up responsibilities for the action taken planned and implemented by them based on the audit observations
  • Linking of auditee database to LARS was the most significant, as it helped the auditees to record their responses and attach documents and provide status on implementation of recommendations
The support service provided after launch was good which helped us to stabilize the process. Additional features added later based on our suggestions also contributed in making the internal audit process robust. The support portal of LARS is also a good tool which gives a status of open and closed issues. Further add-ons like self assessment checklists, exception reports etc. which are being discussed would make LARS an effective management tool.
I would definitely recommend LARS because the Service rendered was professional with clear understanding of concepts and customization to our requirements.

The E Trends team was very co-operative and problems pointed out were resolved promptly.
Also the features of LARS (which were more or less to our expectations) and the pricing which was reasonable."

Pervin Vanskuiwalla Vice President – Internal Audit
JSW Steel Ltd

“With help of LLCS from Etrends, we are now able to meet compliances much more effectively. It has saved 55-60% of the top and middle management time. It has made our compliance management process extremely simple and efficient. The implementation of the tool was done smoothly by Manesh and his team.

LLCS is very simple and robust tool which I would highly recommend.”

Haresh Dua Vice President (Internal Audit)
Air Niugini, Papua New Guinea

“Air Niugini was hunting for a comprehensive Internal Audit Software since last couple of years and the search came to and end when one of my friend who was actual user of LARS system recommended me for the same. Today I see that our decision of engaging “Etrends Technologies (INDIA)” in implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be wise.

Now we cannot imagine ourselves working without it. It has brought a process in place for each and every activity of internal audits. It has resulted in efficient audit, real time visibility in the progress of remediation plans to fill gaps in the controls and automated reminder, escalation and tracking of action plan. It brings everyone involved in the audit on a common platform. Audit plans, field work and observations are created easily and efficiently. Dashboard saves time by pulling just the right information and showing it to us.

It has dramatically saved our time spent on preparing audit reports. It has reduced our work volumes by a significance degree, especially in data acquisition and summary reporting. We look forward to extensive use of LARS in the coming years ahead.

The support provided by Etrends Team from INDIA was excellent, which helped us stabilize the process in our organization very fast.

I will highly recommend LARS a product of Etrends which is truly at par with any International product for Internal Audit Reporting System.”

Ajaya Jain Chief Internal Auditor
TITAN Company Limited

“Laser Audit Reporting System (LARS), a product of Etrends has reduced our work volumes significantly in areas pertaining to data acquisition and summary reporting.

I still remember how the team was impacted by the overtimes and work pressure that was visible on the faces of my team as we drew closer to quarterly audit committee meetings. We have worked together in making the product to suit exactly to our requirement.

Now, LARS has dramatically reduced the manual work associated with Audit plans, data collection at the field, documenting observations and creating various Reports. The implementation has certainly made our team’s job simpler.”

R G Karkera Divisional Manager – Finance
Shoppers Stop Ltd

“Shoppers Stop Ltd (SSL) group of companies, is in the department stores business, having retail stores presence pan India in different formats including Fashion, Food & Books. Our Internal Audit team usually faced challenges in collating information culled out of Internal Audit reports received in large numbers from across the chain, for presenting to the stakeholders; till the time we installed LASER Internal Audit reporting systems (LARS) two years ago.

LARS today provides us features to help analyze & pinpoint common process glitches across the chain as observed by our IA teams across the country. It also gave us the ability to remotely monitor Internal Audit project progress and closure. Moreover its provides an interface online with the Auditee, to seek their replies for all exceptions raised by the Internal Auditor’s.

LARS support team deserves kudos for providing us with exceptional support for this software; their proactive approach to hunt for improvements in the existing modules for new upgrades in the existing software is a great value add.

We also had the privilege to work with the LASER’s development team to develop the IFCS module for the Internal Audit profession in line with the requirements of the Companies Act 2013,named Laser Internal Control Manager’(LICM); this module has helped us in uploading our SSL Group’s Internal Controls documented and seek control self-assessment (CSA) from Business Process Owners for the same, backed by requisite evidence as well; This IFCS module also has features that allows benchmarking of Internal Control Framework to COSO 2013 framework as well. I highly recommend it as one of the most efficient and user friendly tool for managing & testing the IFCS controls as well as for all the Internal Audit projects of any organization."

Ramnath Kamath Group Head - Governance, Risk & Compliance
Lifestyle International Private Ltd

LARS is a dynamic product package which is highly customizable and suits the needs of a client.
 
The user interface is very intuitive and easy to navigate.
 
Overall it is a superb product which caters to all the audit filing, reporting and repository requirement quite effectively. We are using the said portal for Landmark Group India operations and are Happy with the product.
 
 
 

Manoj Agarwal DGM - Internal Audit
Bangalore International Airport Ltd

“This is to place on record that the Compliance Management Software we have taken from your company is working well and we are very satisfied with the product. This is a very useful tool to keep track of all the compliance requirements that the modern day legal system demands. I’m sure as one of the pioneers in the field, you will improvise and add features to the product that will cater to a larger audience.

I would like to thank you for all the support and help extended by you and your team during the initial phases and subsequent implementation stage.

One aspect that I would specially like to mention is your personal involvement along with Mr. Prateek during the implementation stage but for which the CMS would not have gone live.

You have a long way to go and I wish your company all the success in your future endeavors."

J.P. Rajguru VP & Head – Legal
Capital First Ltd

“M/s Etrends Technologies Pvt. Ltd. (Etrends) has been associated with Capital First Limited (CFL) in the Project for implementing the Laser Audit Reporting System (LARS) within the Internal Audit function of the Company.

Etrends adopts a professional approach and displays good understanding of customers’ requirements. We are pleased with the hard work and determination of their entire team throughout the project and are satisfied with the overall quality of LARS implementation.

We look forward to extensive use of LARS for all internal audit assignments and achieve significant efficiency… It is the start of an exciting new era for the internal audit team at CFL and we expect the same support and co-operation from the Etrends’ team in the future.”

Nilesh Doshi Head - Internal Audit
Tata Housing Development Corporation Ltd.

“The Etrends Laser Enterprise Risk Management System Launched in our organization has been appreciated by the stakeholders as it is customized based on the requirement of the organization.

The Etrends team has co-operated well in ensuring that the customization of the software is to the requirement of our organization. The software facilities in many automated activities such as, survey facility, customized dashboard, auto e-mailers/reminders, tailor-made reports, etc., which otherwise would have been manually difficult and time consuming.

The entire project for implementation of the Risk Management System was the joint endeavor between our organization and the Etrends team, and they have demonstrated the quality of collaboration and full support to make it happen.

Certainly this software is useful to ensure robust tracking and managing Risk & Mitigation plans in any organization.

We expect the same support and co-operation from Etrends team in future.”

Sanjeev Koshe Head-Internal Audit & Risk Management
PPG Asian Paints Private Limited

“I am happy to inform you that our decision of implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be wise. It has resulted in efficient audit, real time visibility in the progress of remediation plans to fill gaps in the controls and tracking of action plan.

With the implementation of internal audit software we have transformed our manual process of internal audit to automated process. The Lars Internal Audit system has given us a new look to our traditional audit report format. The features of classification of audit observation in accordance with risk along with financial impact if any bring the attention of management easily while reviewing the audit response. The Dashboard saves our time by pulling just the right information and showing it to us.

The overall management of Lars system is good and project owner assigned by the Etrends was very supportive during the implementation phase. I highly recommend it as the most efficient and user friendly tool for managing the Internal Audits in the organization.”

Abhijit Majumdar Chief Financial Officer
Allcargo Logistics Ltd.

We have deployed following products from Etrends Technologies Pvt. Ltd.
1. Laser Enterprise Risk Management System (LERMS) for Risk Management
2. Laser Internal Controls Manager (LICM Software) for IFC
LERMS have enabled to bring in Uniformity in records maintenance across business divisions and have helped maintain risk ratings for individual risks and track its historical record. 
LICM have enabled us to maintain central repository for IFC Risk & Control Matrix with key details like list of process owners, Key and supporting controls, frequency of control, control objective & Risk, etc. 
Support service from the Etrends team had been excellent which helped to Customize the software to our requirement.

Mukundan K V Chief Assurance & Risk Executive
Blue Star Limited

"At BLUESTAR, we had prepared a Finance & Commercial Manual and identified Key controls. But monitoring adherence to these controls across various locations, functions & divisions was going to be a challenge due to multi-location, decentralized set-up.

When we had demo of LICM, we found the solution could be useful. We implemented LICM for Control Self Assurance with little customisation and it made life easy for both Internal control team as well as Users. MIS reports to Management on compliance to internal controls & guidelines became online. Tracking of Corrective actions become easier. We got excellent support for customisation and trouble shooting from E-Trends.

I would recommend LICM to other organisations also as tool for effective Internal Control."

Kundip Thakker Head Treasury & IFC
Tata Consulting Engineers Ltd.

I take this opportunity to put on record the excellent service provided by Compliance Management  Software, implemented by your company Etrends at our end. With provision of automatic update facility, it has given complete comfort to all of us, by ensuring complete track of all statutory compliance requirements.

I must say that it is an excellent product an provide much needed assurance to senior management.

Wish you all the best and continued success in future projects.

Risheshwar Prasad Senior Vice President (Finance) and CFO
Take Solutions Ltd

I wanted to inform you that TAKE has won a special commendation for excellence in corporate governance at the Golden Peacock Awards held in London on the 18th, of this month October 2016.
 
I would like to personally thank you for your contribution towards this honour, by way of helping build our compliance management system, which formed a part of this award application. 
 

Shreeya Jayaraman Senior Manager – Strategic Initiatives
ATUL Ltd.

Atul Ltd is a chemical conglomerate and one of the companies of Lalbhai Group, serving customers in National and International markets. Atul Ltd operates through six business divisions, namely Agrochemicals, Aromatics, Bulk Chemicals & Intermediates, Colors, Pharmaceuticals & Intermediates and Polymers.Atul also has offices in The USA, The UK, Germany, China and Vietnam that service its international customers.
 
Risk Management is an integral part of the business practices of the Company. The Company has developed and implemented a comprehensive Risk Management System involving i) Risk identification and definition, ii) Risk classification, iii) Risk assessment and prioritization, iv) Risk mitigation and v) Risk reporting and monitoring.
 
We have now implemented Laser Enterprise Risk Management System (LERMS) for Enterprise Risk Management (ERM) at Atul.The software automates all five activities mentioned above. Features such as surveys, Dash-boards, auto e-mailers and reminders bring ease, efficiency and effectiveness in the system compared to manual system.LERMS has enabled us to bring in uniformity in ERM records maintenance across various businesses and automate the earlier time consuming manual process.
 
Software was well accepted and appreciated by all the users and Management. The need for customization was minimal. E-trends team ensured that the implementation of the software is seamless to the requirement of our organization. We feel LERMS to be useful to the companies to comply with Risk Management requirements by ensuring robust tracking, managing risks and mitigation plans.
 
Overall our experience about the system, implementation and training support was highly satisfactory.

Ketan Palkar Chief Assurance Officer
Muscat Overseas Co. LLC

After implementing the LARS software I feel in full control of the Audit function. Time saving, speed and operational efficiency in the entire group is what we have achieved.
I like the following benefits the most:
1) Saving in time and effort: Earlier we were spending lot of time in compiling observations in Excel for following-up implementation. Now it is readily available in LARS.

2) Because of LARS now there is a lot more auditees have been involved, resulting into speedier action plan updating and finally resulting into increase in operational efficiency by implementing audit recommendations.

3) Auto follow-up of implementation of audit observations feature of LARS is very good.

4) Excellent support from LARS team.
 
 
The way we follow-up the implementation of audit observations is different than what has been generally followed in Indian companies, because of this there is lot of customization is required. However, due to very good support customization is happening as we want. Except some teething problems and some more customization is yet to be done, we are satisfied with the product.

Rajesh Mehta Head of Group Internal Audit
HMEL

LARS is one of the best audit management tool

The tool is user friendly and the master setup feature is quite easy. The team at backend is technically competent and hence customizations are easy and can be timely implemented. Tool has an excellent workflow audit management system and allows data / information repository with a vide range of data type, including emails. The tool enables audit workflow to be managed either in online or offline mode which can be helpful sometimes. Licensing is based on count of auditors rather than on count of users / auditee and hence it becomes competitively priced wherein manpower count is quite large. Bulk data import is feature is available. Most of the output is available for export in excel format from the tool. Alerts and notifications are inbuilt and can be enabled / disabled as per requirement.

Jasjit Singh AGM Internal Audit
Netmagic Solution Limited

Fully customisable, simple workflow and gives full lifecycle on audit ,risk and internal controls management. GUI and limitation in number of fields beyond certain value which is predefined however it is not a showstoppers.
It is very Budget friendly, customizable so overall it is good software for Audit Management in a big size organization.

Harsh Shah Manager

About Etrends

Etrends is a leading provider offering comprehensive Governance, Risk and Compliance (GRC) management solutions under a single brand name – Laser.

We help organizations by efficiently automating the entire process of internal audit and controls, monitoring compliances, and addressing enterprise risk proactively through our Laser tools. Transparent and real time status tools give assurance to senior management, and organizations can take charge before minor issues get snowballed into serious liabilities.

To date, we have successfully deployed Laser’s governance risk and compliance software and products across 140+ companies of varying sizes and complexities in the business and technology sectors in India, UK, US, North Australia, Africa and the Middle East.

Frequently Asked Questions

What is GRC software?
What does GRC software do?
What does governance risk and compliance mean?
What is GRC framework?
What are GRC tools?

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Laser GRC - achieving high-quality audits with an internal Audit Management Software

Internal Audit helps to assess the effectiveness of the governance of an organization, potential risks, and the control structure. As you probably are aware, you have plenty on your plate.In most cases, you will need a software to do more and act faster once issues emerge

Give productivity to your Organization by Laser GRC`s ERM Solutions in India.

Do you know that your company could just fall behind its competitors due to poor adoption of GRC? Or that you could be on the brink of incurring a huge loss due to nonadoption of an effective Enterprise Risk Management Solution tool? That is why we have decided to bring our GRC application to your doorstep

Testimonial

Flexibility to customize and quick deployment.

I am satisficed with the end product.

Best Audit & Work Paper Management Tool in the Market.

Bajaj Allianz
Kapil Pailwan
Chief Audit Executive

First of all customer support was excellent during implementation and even currently. It has features and options available which can most suited for any large scale organisation. Very user friendly as staff of each managerial level understood it rightly and working on it. Customization of different options was made easy and executed effectively. A great product to be used.

Cons - nothing as such. Its being used by auditee, auditors and management with no difficulty.

Varroc Engineering
Lalit Dua
Group Chief Internal Auditor and Chief Risk Officer

"The decision taken for implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be very wise and thoughtful. Laser Audit Reporting System has standardized and automated my internal audit process. Entire activity of internal audit is now centralized and I can review and monitor the entire pan India audit from one place.  Now my users can view real time status of the progress of internal audit. Data request tracking now become automated. Email alert keeps everybody connected with the audit updated.

 Automatic reminders, escalations and tracking of audit progress make the application a truly robust tool for internal auditing. It has seamlessly brought all the stakeholders of internal audit in place. Everyone involved in audit - auditor, auditee and higher management can collaborate on a single platform with LARS. Audit plan, field work, findings, observations, action plan and everything in between can be accessed at one single point. It has dramatically saved our time spent on chasing auditee for data, sending reminders and preparing audit reports.

 I will highly recommend LARS a product of Etrends which is truly at par with any International product for Internal Audit Reporting System.

As per my views, LARS is highly efficient and cost effective internal audit management software."

DS Group
Vinod Krishnan Panicker
GM - Internal Audit

"LERMS has proved to be very powerful Enterprise Risk Management tool which has moved our Risk management processes towards better monitoring and control while the team proactively deals with Risk identified in the Organisation.
 
The  issues of reminders  for Risk Rating  updates on Risk Timelines  and escalation in case of breaches in mitigation plans were all manually done prior to LERMS.  A collaboration tool was a critical need in  MGL  considering  the nature of its Industry, so the Laser LERMS Tool workflows  helped automate the Enterprise Risk update process  and also reduced subjectivity to a great extent while reducing manual intervention remarkably . Access to a number of customised MIS reports are now available at the click of a button, which was a time consuming exercise always.
 
Overall, LERMS has provided quick response to MGL’s ERM software tool requirement and great customer service with a noticeable quality of service that has resulted in meeting our business needs. We are satisfied knowing there is a large team of experts behind us, guaranteeing high levels of service and solutions that give our business a competitive edge.
 
We recommend LERMS as an effective, efficient and user friendly tool for the Enterprise Risk Management of any organization."

Mahanager Gas
T.L.Sharnagat
Vice President (C&P and CRO)

It is user friendly, this can be easily be share with multiple cross function like quality, vigilance etc. for multi use and centralized documentation. It is value for money

Cons -Not really at this stage. Overall display to reviewer (work paper and finding) can be improved

Value for money, easy to implement, trained and get started.

Ecu International Asia Pvt Ltd.
Vinay Agrawal
Assistant General Manager - Assurance and Risk

"The team is very approachable and they understand the user needs very well. Excellent support system. And the team is very approachable. We never had any downtime of the software. Multiple users can use this without any difficulty."

TITAN Company Limited
Murali Chaturvedula
Head OCG

     

Paytm Payment Bank Ltd.
Paytm Payment Bank
Paytm Payment Bank

                    

Bajaj Finance Ltd
Bajaj Finance Ltd
Bajaj Finance

           

MRF Ltd.
MRF Ltd.
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Bajaj Housing Finance Ltd
Bajaj Housing Finance Ltd
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“LARS – Laser Audit Reporting System is a robust internal audit tool which has successfully IT enabled our end to end audit processes benefiting the auditors and auditee. As against traditional method of manually maintaining the audit plans, field work, findings, observations and action plan, LARS has helped us maintain the same in an intelligent and centralized manner so that users can view real time status of the progress of observation and action plan. Email alert keeps everybody connected with the audit being undertaken. Automatic reminders, escalations and tracking of progress adds versatility to the system and eradicates a lot of wasteful time & resources which would have been required in non-value added work.

LARS has helped improve audit department productivity by reducing cycle time and thus enabling focus on what matters most. Importantly, if used well it also doubles up as an effective Knowledge Management platform for the internal audit department, especially beneficial when used in multi SBU or multi business environment.

This is now the second company in which I have been instrumental in implementing LARS & I would recommend it as a efficient, adaptable and user friendly platform for managing internal audits. "

Kirloskar Oil Engines Limited
T. Vinod Kumar
Chief Financial Officer

“I have selected Laser Audit Reporting System (LARS) for automation and documentation of Internal Audit processes. I find it simple to use for Audit team members and easy to update the data, programs and generate reports. This also enables MIS reports for tracking resource utilization and monitor progress of the audit assignment. This system has resulted in greater efficiency and effectiveness.

This product could offer greater functionality if it is enhanced with risk identification and mapping enablers for various processes across organization.

In my personal view, the product offers value for money proposition and strong post sales support.
Best wishes.”

Tata Motors Limited
Nagesh Pinge
Chief Internal Auditor

"Initial concern was mainly with respect to time of launch of LARS, however the degree of customization planned and carried out reassured us about the effectiveness of LARS. Further, difficulties constantly faced were ironed out by the E Trends team promptly and efficiently. The audit team, management and auditees have expressed their satisfaction in working with LARS
LARS has been useful in the following ways:

  • Audit planning, documentation of field work and observations, report structure have been standardized
  • Processes like follow up with auditees for responses and status of action taken which were previously manual, have been automated
  • Linking the auditees to the audit process in LARS has made a LARS a complete software
  • Has helped auditees / process owners own up responsibilities for the action taken planned and implemented by them based on the audit observations
  • Linking of auditee database to LARS was the most significant, as it helped the auditees to record their responses and attach documents and provide status on implementation of recommendations
The support service provided after launch was good which helped us to stabilize the process. Additional features added later based on our suggestions also contributed in making the internal audit process robust. The support portal of LARS is also a good tool which gives a status of open and closed issues. Further add-ons like self assessment checklists, exception reports etc. which are being discussed would make LARS an effective management tool.
I would definitely recommend LARS because the Service rendered was professional with clear understanding of concepts and customization to our requirements.

The E Trends team was very co-operative and problems pointed out were resolved promptly.
Also the features of LARS (which were more or less to our expectations) and the pricing which was reasonable."

Godrej & Boyce Mfg Co Ltd
Pervin Vanskuiwalla
Vice President – Internal Audit

“With help of LLCS from Etrends, we are now able to meet compliances much more effectively. It has saved 55-60% of the top and middle management time. It has made our compliance management process extremely simple and efficient. The implementation of the tool was done smoothly by Manesh and his team.

LLCS is very simple and robust tool which I would highly recommend.”

JSW Steel Ltd
Haresh Dua
Vice President (Internal Audit)

“Air Niugini was hunting for a comprehensive Internal Audit Software since last couple of years and the search came to and end when one of my friend who was actual user of LARS system recommended me for the same. Today I see that our decision of engaging “Etrends Technologies (INDIA)” in implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be wise.

Now we cannot imagine ourselves working without it. It has brought a process in place for each and every activity of internal audits. It has resulted in efficient audit, real time visibility in the progress of remediation plans to fill gaps in the controls and automated reminder, escalation and tracking of action plan. It brings everyone involved in the audit on a common platform. Audit plans, field work and observations are created easily and efficiently. Dashboard saves time by pulling just the right information and showing it to us.

It has dramatically saved our time spent on preparing audit reports. It has reduced our work volumes by a significance degree, especially in data acquisition and summary reporting. We look forward to extensive use of LARS in the coming years ahead.

The support provided by Etrends Team from INDIA was excellent, which helped us stabilize the process in our organization very fast.

I will highly recommend LARS a product of Etrends which is truly at par with any International product for Internal Audit Reporting System.”

Air Niugini, Papua New Guinea
Ajaya Jain
Chief Internal Auditor

“Laser Audit Reporting System (LARS), a product of Etrends has reduced our work volumes significantly in areas pertaining to data acquisition and summary reporting.

I still remember how the team was impacted by the overtimes and work pressure that was visible on the faces of my team as we drew closer to quarterly audit committee meetings. We have worked together in making the product to suit exactly to our requirement.

Now, LARS has dramatically reduced the manual work associated with Audit plans, data collection at the field, documenting observations and creating various Reports. The implementation has certainly made our team’s job simpler.”

TITAN Company Limited
R G Karkera
Divisional Manager – Finance

“Shoppers Stop Ltd (SSL) group of companies, is in the department stores business, having retail stores presence pan India in different formats including Fashion, Food & Books. Our Internal Audit team usually faced challenges in collating information culled out of Internal Audit reports received in large numbers from across the chain, for presenting to the stakeholders; till the time we installed LASER Internal Audit reporting systems (LARS) two years ago.

LARS today provides us features to help analyze & pinpoint common process glitches across the chain as observed by our IA teams across the country. It also gave us the ability to remotely monitor Internal Audit project progress and closure. Moreover its provides an interface online with the Auditee, to seek their replies for all exceptions raised by the Internal Auditor’s.

LARS support team deserves kudos for providing us with exceptional support for this software; their proactive approach to hunt for improvements in the existing modules for new upgrades in the existing software is a great value add.

We also had the privilege to work with the LASER’s development team to develop the IFCS module for the Internal Audit profession in line with the requirements of the Companies Act 2013,named Laser Internal Control Manager’(LICM); this module has helped us in uploading our SSL Group’s Internal Controls documented and seek control self-assessment (CSA) from Business Process Owners for the same, backed by requisite evidence as well; This IFCS module also has features that allows benchmarking of Internal Control Framework to COSO 2013 framework as well. I highly recommend it as one of the most efficient and user friendly tool for managing & testing the IFCS controls as well as for all the Internal Audit projects of any organization."

Shoppers Stop Ltd
Ramnath Kamath
Group Head - Governance, Risk & Compliance

LARS is a dynamic product package which is highly customizable and suits the needs of a client.
 
The user interface is very intuitive and easy to navigate.
 
Overall it is a superb product which caters to all the audit filing, reporting and repository requirement quite effectively. We are using the said portal for Landmark Group India operations and are Happy with the product.
 
 
 

Lifestyle International Private Ltd
Manoj Agarwal
DGM - Internal Audit

“This is to place on record that the Compliance Management Software we have taken from your company is working well and we are very satisfied with the product. This is a very useful tool to keep track of all the compliance requirements that the modern day legal system demands. I’m sure as one of the pioneers in the field, you will improvise and add features to the product that will cater to a larger audience.

I would like to thank you for all the support and help extended by you and your team during the initial phases and subsequent implementation stage.

One aspect that I would specially like to mention is your personal involvement along with Mr. Prateek during the implementation stage but for which the CMS would not have gone live.

You have a long way to go and I wish your company all the success in your future endeavors."

Bangalore International Airport Ltd
J.P. Rajguru
VP & Head – Legal

“M/s Etrends Technologies Pvt. Ltd. (Etrends) has been associated with Capital First Limited (CFL) in the Project for implementing the Laser Audit Reporting System (LARS) within the Internal Audit function of the Company.

Etrends adopts a professional approach and displays good understanding of customers’ requirements. We are pleased with the hard work and determination of their entire team throughout the project and are satisfied with the overall quality of LARS implementation.

We look forward to extensive use of LARS for all internal audit assignments and achieve significant efficiency… It is the start of an exciting new era for the internal audit team at CFL and we expect the same support and co-operation from the Etrends’ team in the future.”

Capital First Ltd
Nilesh Doshi
Head - Internal Audit

“The Etrends Laser Enterprise Risk Management System Launched in our organization has been appreciated by the stakeholders as it is customized based on the requirement of the organization.

The Etrends team has co-operated well in ensuring that the customization of the software is to the requirement of our organization. The software facilities in many automated activities such as, survey facility, customized dashboard, auto e-mailers/reminders, tailor-made reports, etc., which otherwise would have been manually difficult and time consuming.

The entire project for implementation of the Risk Management System was the joint endeavor between our organization and the Etrends team, and they have demonstrated the quality of collaboration and full support to make it happen.

Certainly this software is useful to ensure robust tracking and managing Risk & Mitigation plans in any organization.

We expect the same support and co-operation from Etrends team in future.”

Tata Housing Development Corporation Ltd.
Sanjeev Koshe
Head-Internal Audit & Risk Management

“I am happy to inform you that our decision of implementing Laser Audit Reporting System for conducting Internal Audits in our company has proved to be wise. It has resulted in efficient audit, real time visibility in the progress of remediation plans to fill gaps in the controls and tracking of action plan.

With the implementation of internal audit software we have transformed our manual process of internal audit to automated process. The Lars Internal Audit system has given us a new look to our traditional audit report format. The features of classification of audit observation in accordance with risk along with financial impact if any bring the attention of management easily while reviewing the audit response. The Dashboard saves our time by pulling just the right information and showing it to us.

The overall management of Lars system is good and project owner assigned by the Etrends was very supportive during the implementation phase. I highly recommend it as the most efficient and user friendly tool for managing the Internal Audits in the organization.”

PPG Asian Paints Private Limited
Abhijit Majumdar
Chief Financial Officer

We have deployed following products from Etrends Technologies Pvt. Ltd.
1. Laser Enterprise Risk Management System (LERMS) for Risk Management
2. Laser Internal Controls Manager (LICM Software) for IFC
LERMS have enabled to bring in Uniformity in records maintenance across business divisions and have helped maintain risk ratings for individual risks and track its historical record. 
LICM have enabled us to maintain central repository for IFC Risk & Control Matrix with key details like list of process owners, Key and supporting controls, frequency of control, control objective & Risk, etc. 
Support service from the Etrends team had been excellent which helped to Customize the software to our requirement.

Allcargo Logistics Ltd.
Mukundan K V
Chief Assurance & Risk Executive

"At BLUESTAR, we had prepared a Finance & Commercial Manual and identified Key controls. But monitoring adherence to these controls across various locations, functions & divisions was going to be a challenge due to multi-location, decentralized set-up.

When we had demo of LICM, we found the solution could be useful. We implemented LICM for Control Self Assurance with little customisation and it made life easy for both Internal control team as well as Users. MIS reports to Management on compliance to internal controls & guidelines became online. Tracking of Corrective actions become easier. We got excellent support for customisation and trouble shooting from E-Trends.

I would recommend LICM to other organisations also as tool for effective Internal Control."

Blue Star Limited
Kundip Thakker
Head Treasury & IFC

I take this opportunity to put on record the excellent service provided by Compliance Management  Software, implemented by your company Etrends at our end. With provision of automatic update facility, it has given complete comfort to all of us, by ensuring complete track of all statutory compliance requirements.

I must say that it is an excellent product an provide much needed assurance to senior management.

Wish you all the best and continued success in future projects.

Tata Consulting Engineers Ltd.
Risheshwar Prasad
Senior Vice President (Finance) and CFO

I wanted to inform you that TAKE has won a special commendation for excellence in corporate governance at the Golden Peacock Awards held in London on the 18th, of this month October 2016.
 
I would like to personally thank you for your contribution towards this honour, by way of helping build our compliance management system, which formed a part of this award application. 
 

Take Solutions Ltd
Shreeya Jayaraman
Senior Manager – Strategic Initiatives

Atul Ltd is a chemical conglomerate and one of the companies of Lalbhai Group, serving customers in National and International markets. Atul Ltd operates through six business divisions, namely Agrochemicals, Aromatics, Bulk Chemicals & Intermediates, Colors, Pharmaceuticals & Intermediates and Polymers.Atul also has offices in The USA, The UK, Germany, China and Vietnam that service its international customers.
 
Risk Management is an integral part of the business practices of the Company. The Company has developed and implemented a comprehensive Risk Management System involving i) Risk identification and definition, ii) Risk classification, iii) Risk assessment and prioritization, iv) Risk mitigation and v) Risk reporting and monitoring.
 
We have now implemented Laser Enterprise Risk Management System (LERMS) for Enterprise Risk Management (ERM) at Atul.The software automates all five activities mentioned above. Features such as surveys, Dash-boards, auto e-mailers and reminders bring ease, efficiency and effectiveness in the system compared to manual system.LERMS has enabled us to bring in uniformity in ERM records maintenance across various businesses and automate the earlier time consuming manual process.
 
Software was well accepted and appreciated by all the users and Management. The need for customization was minimal. E-trends team ensured that the implementation of the software is seamless to the requirement of our organization. We feel LERMS to be useful to the companies to comply with Risk Management requirements by ensuring robust tracking, managing risks and mitigation plans.
 
Overall our experience about the system, implementation and training support was highly satisfactory.

ATUL Ltd.
Ketan Palkar
Chief Assurance Officer

After implementing the LARS software I feel in full control of the Audit function. Time saving, speed and operational efficiency in the entire group is what we have achieved.
I like the following benefits the most:
1) Saving in time and effort: Earlier we were spending lot of time in compiling observations in Excel for following-up implementation. Now it is readily available in LARS.

2) Because of LARS now there is a lot more auditees have been involved, resulting into speedier action plan updating and finally resulting into increase in operational efficiency by implementing audit recommendations.

3) Auto follow-up of implementation of audit observations feature of LARS is very good.

4) Excellent support from LARS team.
 
 
The way we follow-up the implementation of audit observations is different than what has been generally followed in Indian companies, because of this there is lot of customization is required. However, due to very good support customization is happening as we want. Except some teething problems and some more customization is yet to be done, we are satisfied with the product.

Muscat Overseas Co. LLC
Rajesh Mehta
Head of Group Internal Audit

LARS is one of the best audit management tool

The tool is user friendly and the master setup feature is quite easy. The team at backend is technically competent and hence customizations are easy and can be timely implemented. Tool has an excellent workflow audit management system and allows data / information repository with a vide range of data type, including emails. The tool enables audit workflow to be managed either in online or offline mode which can be helpful sometimes. Licensing is based on count of auditors rather than on count of users / auditee and hence it becomes competitively priced wherein manpower count is quite large. Bulk data import is feature is available. Most of the output is available for export in excel format from the tool. Alerts and notifications are inbuilt and can be enabled / disabled as per requirement.

HMEL
Jasjit Singh
AGM Internal Audit

Fully customisable, simple workflow and gives full lifecycle on audit ,risk and internal controls management. GUI and limitation in number of fields beyond certain value which is predefined however it is not a showstoppers.
It is very Budget friendly, customizable so overall it is good software for Audit Management in a big size organization.

Netmagic Solution Limited
Harsh Shah
Manager
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